Unable To Save Settings

[Phillyjaq]

I have been testing DVBLink since beta 1 without major issue. I downloaded Version 1.0 last night and tried to upgrade. When I tried to configure my source every time I clicked Apply I received a message, Unable to Save Settings. I didn't mess around with it too much since I was planning on wiping my system and doing a rebuild anyway.
I rebuilt the system today Windows 7 RC with the release version of DVBLink for HDPVR and I am getting the same message. Nothing else is installed at this point.
Help! If I don't get this fixed soon my wife is going to be less than happy...

Phillyjaq

[fredx21]

WAF is a major concern for us as well. Can you please send me a screen shot of the message box?

[nick12]

I get this too... just a box that says "Error" as the title and "Unable to save your settings" as the message. There's a button to hit "OK".

[fredx21]

I have released version 1.0.1 which should fix the problem. Download the file from the announcement post.

Fred

[jkellynewyork]

that is what I am getting also - Unable to save settings - please help on this anyone

[jkellynewyork]

the 1.01 update fixed the unable to save changes problem - but for me I still get the Failed to Change channel message when I go to live tv.

[nick12]

Wow, that was quick Fred... this works for me, I have everything back up and running now. Thanks!

[philibert]

the 1.01 update fixed the unable to save changes problem - but for me I still get the Failed to Change channel message when I go to live tv.

Please post the relevant part of your HDPVRBridge.log showing log entries at the time this occurs.

[jkellynewyork]

[2009/06/22 23:39:52.0463] HDPVRBridge initializing...
[2009/06/22 23:39:52.0465] Loading configuration from: C:\Program Files\DVBLogic\DVBLink\Sources\HDPVR\Config.xml
[2009/06/22 23:39:52.0468] Duplicate channel number found in configuration file: 530. Only the first definition is valid.
[2009/06/22 23:39:52.0472] Channel frequency list requested. Mapped only: false
[2009/06/22 23:39:52.0477] HDPVRBridge initialized successfully
[2009/06/22 23:39:52.0527] EPG will be updated every day at: 05:00
[2009/06/22 23:39:52.0538] Error: Failed to create 'Hauppauge HD PVR Crossbar' filter: (0x80004005) Unspecified error
[2009/06/22 23:39:57.0773] Channel frequency list requested. Mapped only: true
[2009/06/22 23:39:57.0774] Channel info requested for frequency '10000'
[2009/06/22 23:39:57.0774] Channel info requested for frequency '20000'
[2009/06/22 23:39:57.0774] Channel info requested for frequency '30000'
[2009/06/22 23:39:57.0774] Channel info requested for frequency '40000'
[2009/06/22 23:39:57.0775] Channel info requested for frequency '50000'
[2009/06/22 23:39:57.0775] Channel info requested for frequency '60000'
[2009/06/22 23:39:57.0775] Channel info requested for frequency '70000'
[2009/06/22 23:39:57.0775] Channel info requested for frequency '80000'
[2009/06/22 23:39:57.0775] Channel info requested for frequency '90000'
[2009/06/22 23:39:57.0775] Channel info requested for frequency '100000'
[2009/06/22 23:39:57.0776] Channel info requested for frequency '110000'
[2009/06/22 23:39:57.0776] Channel info requested for frequency '120000'
[2009/06/22 23:39:57.0776] Channel info requested for frequency '130000'
[2009/06/22 23:39:57.0849] Channel info requested for frequency '9980000'
[2009/06/22 23:41:54.0165] Channel change requested for channel frequency '6110000'
[2009/06/22 23:41:54.0165] Request to change channel to: 611
[2009/06/22 23:41:54.0165] Unable to change channel: Not connected to HDPVR.

[jkellynewyork]

i think it is something wrong with my HFPVR - i am not getting failed channel change now that i have rebotted by hdpvr but no signal - and same problem in sagetv - i'll try to get it working in sagetv before I report back with any problems - thanks fred

[jkellynewyork]

yup - my stupidness - wasting hours over here - and i had my HDPVR set for SPDIF instead of line out -- duh!!

but psyched again - hoping this is the final stable for me

btw - this is what hauppauge told me to try to stop the HDPVR from shutting off - and so far so good


In many cases this occurs if the latency on the usb bus becomes to great this is typically caused by other devices using the bus. Try moving the hd-pvr to its own controller and see if the issue goes away.



Jared Egan

Technical Support
Hauppauge Computer Works
New York Headquarters
http://www.hauppauge.com

For more online information please refer to:
http://www.hauppauge.com/site/support/support_faq.html

Please include previous correspondence when replying.

[philibert]

In many cases this occurs if the latency on the usb bus becomes to great this is typically caused by other devices using the bus. Try moving the hd-pvr to its own controller and see if the issue goes away.

Nice to know that... It seems to confirm a suspicion we had about the USB bandwidth/latency. It is just weird that the HD PVR and the driver cannot recover from this by themselves.